70% Off Contact Lens King Promo Codes (6 Active) Oct 2024

About Contact Lens King

<h2>About Contact Lens King</h2> <p>Founded in 2004, Contact Lens King has established itself as a leading online retailer specializing in contact lenses. Based in Champlain, New York, the company is dedicated to providing customers with brand-name contact lenses at significantly reduced prices—up to 70% less than traditional retail options. By prioritizing customer satisfaction and value, Contact Lens King aims to deliver a seamless shopping experience, ensuring that contact lens wearers can easily access the products they need at affordable prices.</p> <h2>Unique Selling Points</h2> <h3>Exceptional Value and Product Range</h3> <p>Contact Lens King offers a wide variety of contact lenses, including daily, weekly, and monthly disposables, colored lenses, toric lenses for astigmatism, and multifocal options. The company claims to stock the same brands that are available through eye care professionals, ensuring customers receive quality products at lower prices. This commitment to affordability and quality has made Contact Lens King a popular choice among consumers looking to save on their eye care needs.</p> <h3>Outstanding Customer Service</h3> <p>The company has made significant strides in enhancing its customer service, which has been recognized by various industry awards. Contact Lens King was ranked #1 in customer service by Newsweek and has received an A+ rating from the Better Business Bureau. Their customer service training program has resulted in improved performance metrics, including a call abandonment rate of less than 1% and a service level agreement (SLA) surpassing industry standards.</p> <h2>Customer Feedback</h2> <h3>Positive Experiences</h3> <p>User reviews highlight a consistent theme of satisfaction with Contact Lens King’s service. Customers frequently commend the easy ordering process, prompt shipping, and the overall value for money. For instance, one user noted, "The website was really easy and straightforward to use, and the particular contacts I was buying were about $10 cheaper than other websites" . Other reviews reflect similar sentiments, with many customers expressing their intention to recommend the service to friends and family due to their positive experiences.</p> <h3>Areas for Improvement</h3> <p>While the majority of reviews are positive, some customers have reported issues related to ordering and shipping delays. For example, a few users on Trustpilot mentioned difficulties in tracking their orders or delays in receiving their products. However, these negative experiences appear to be in the minority, as the overall rating on Trustpilot remains high, with an average score of 4.7 out of 5 stars.</p> <h2>Promotions and Loyalty Programs</h2> <p>Contact Lens King offers various promotions and discounts, including volume discounts for bulk purchases. This "buy more, save more" approach allows customers to save even more on their orders. Additionally, the company runs a loyalty program that rewards repeat customers, enhancing the overall shopping experience by providing incentives for continued patronage. Subscribers to their newsletter also receive exclusive offers and updates on new products and sales, making it easier for customers to stay informed and save money.</p> <h2>Frequently Asked Questions</h2> <h3>What types of contact lenses does Contact Lens King offer?</h3> <p>Contact Lens King provides a diverse selection of contact lenses, including daily, weekly, and monthly disposables, colored lenses, toric lenses for astigmatism, and multifocal lenses. They also sell reading glasses and lens cleaning solutions.</p> <h3>How does the ordering process work?</h3> <p>Customers can easily place orders through the Contact Lens King website, where they can select their desired products, verify their prescriptions, and complete the checkout process. The company also offers a hassle-free reordering system for returning customers.</p> <h3>What is the return policy?</h3> <p>Contact Lens King has a 30-day return policy, allowing customers to return unopened lens boxes in their original condition. For faulty or incorrect products, the company will send replacements, although customers may need to return the defective items.</p> <h3>How does Contact Lens King ensure customer satisfaction?</h3> <p>The company places a strong emphasis on customer service, with a dedicated team trained to assist customers effectively. Their commitment to quality service has resulted in high customer satisfaction ratings and recognition from industry publications.</p> <h3>Are there any membership or subscription options?</h3> <p>Currently, Contact Lens King does not offer a subscription service like some competitors; however, they do provide discounts for bulk purchases and a loyalty program for repeat customers, which can help customers save money over time.</p>