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<h2>About Underground Printing</h2> <p>Founded in 2001 by Rishi Narayan and Ryan Gregg while they were students at the University of Michigan, Underground Printing began as A-1 Screenprinting. The company rebranded in 2004 and has since grown into a prominent national provider of custom printed apparel. With over 200 employees and 25 retail locations across the United States, Underground Printing specializes in screen printing and embroidery, offering a wide range of products including t-shirts, hoodies, and promotional items. The company is recognized for its commitment to quality, service, and community engagement, having been listed among the fastest-growing private companies in the U.S. for several consecutive years.</p> <h2>Unique Selling Points</h2> <h3>Diverse Product Offerings</h3> <p>Underground Printing provides a comprehensive selection of customizable products, including t-shirts, sweatshirts, hats, and various promotional items. Their offerings cater to a wide audience, from local businesses and college groups to Fortune 500 companies. Customers can easily design their apparel online using the company’s user-friendly design studio, which allows for creativity without minimum order requirements.</p> <h3>Rapid Turnaround and Delivery Options</h3> <p>One of the standout features of Underground Printing is their "Lightning Rush Delivery," which promises delivery of custom orders within two business days. This service is particularly appealing for customers needing quick turnaround times for events or promotions.</p> <h3>Community Engagement and Philanthropy</h3> <p>The company has a strong commitment to local communities, demonstrated through initiatives such as fundraising t-shirt sales for various causes. For instance, they partnered with the Pittsburgh Steelers to create shirts supporting victims of the Tree of Life synagogue shooting and launched campaigns during the COVID-19 pandemic to aid local businesses.</p> <h2>Customer Feedback</h2> <h3>User Reviews</h3> <p>Feedback from customers highlights several positive aspects of Underground Printing's services. Many users appreciate the quality of the printed products, the ease of the online design process, and the responsive customer service. On platforms like Trustpilot and their own website, customers frequently mention the satisfaction with the final product and the professionalism of the staff.</p> <p>However, some reviews note occasional delays in order processing, particularly during peak seasons. Customers recommend placing orders well in advance to ensure timely delivery. Overall, the majority of reviews reflect a high level of satisfaction, with many returning for repeat business.</p> <h3>Social Media and Video Reviews</h3> <p>YouTube reviews and social media feedback also emphasize the company's community-oriented approach and the quality of their merchandise. Many users share their experiences with custom orders for events such as sorority recruitment and corporate branding, often showcasing the final products in videos and posts.</p> <h2>Promotions and Loyalty Programs</h2> <p>Underground Printing offers various promotions throughout the year, including discounts on bulk orders and seasonal sales. Their loyalty program rewards returning customers with exclusive deals and early access to new products. This approach not only encourages repeat business but also fosters a sense of community among their customer base.</p> <h2>Frequently Asked Questions</h2> <h3>What types of products can I customize?</h3> <p>Underground Printing specializes in a wide range of products, including t-shirts, hoodies, hats, and promotional items like pens and tote bags. Customers can choose from various styles and colors to create their ideal product.</p> <h3>How does the online design process work?</h3> <p>Customers can use the online design studio to create custom designs for their apparel. The platform allows users to upload images, add text, and choose colors, making it easy to visualize the final product before placing an order.</p> <h3>What is the turnaround time for orders?</h3> <p>Standard turnaround times vary depending on the size and complexity of the order, but Underground Printing offers a "Lightning Rush Delivery" option for expedited orders, ensuring delivery within two business days.</p> <h3>Are there minimum order requirements?</h3> <p>No, Underground Printing does not impose minimum order requirements for most products, allowing customers to order as few as one item.</p> <h3>Can I order collegiate apparel?</h3> <p>Yes, Underground Printing is licensed to produce apparel for over 200 colleges and universities, ensuring that customers can find officially branded merchandise for their favorite schools.</p> <p>By emphasizing quality, community engagement, and customer satisfaction, Underground Printing has established itself as a leader in the custom apparel industry, making it a go-to choice for individuals and organizations alike.</p>